October 2021

We've added some really useful features to the Reservation Analysis Report. Locate this report in Back Office>Property analysis :

• Summarise by  Town/City to analyse the origin of your guests and the percentage of your income and volume of reservations each town comprises.  This is particularly important for times of little international travel and localised lockdowns.  Select Town/City from the Analyse by list.  This uses the Town/City field from Guest Details.
• Filter by country :  select countries you want to include in your analysis, enabling you to focus on the impact of specific countries.  When used in combination with different Analyse by fields this can provide an excellent breakdown of data.
• Bar or pie chart :  select the type of chart to display.  The bar chart uses actual value to represent the bars while the pie chart uses percentages.  This enables you to see the percentage income and percentage reservations of the Analyse by selection.

Released 28 October

The Debtors List in Back Office has a new button enabling a list of debtors to be exported to an Excel spreadsheet.  Clicking on this button will export those debtors that are on the current page to an Excel file.

The export will use the filters and groups that are currently applied to the debtors list so you can include or exclude the data you require.

The spreadsheet will contain both detailed and summary rows.  The initial view is both, but you can hide the details by clicking on the 1|2 tab to the left of the spreadsheet.

Requested by Western Care Lodge, NSW.

Released 28 October.

Stripe users can now click a button to have Stripe determine and display the card type.  The card type will be displayed in the Card funding field.

Please note : If you use Stripe as you credit/debit card payment gateway, you can can pre-authorise debit cards as well as credit cards to ensure payment is locked in prior to the guest's arrival.

Released 11 October 2021

The Payments by day report in Back Office - Financial reports has a new option to suppress skipping to a new page between dates.  This is set to produce a new page for each day, to stop this remove the tick in New page/day check box.

The invoice number has been added to the payment row to make reconciliation easier.

Requested by Cambridge Mews.

Released 28 October

If a group invoicing was changed from Group to Individual invoices, any payments or credits on the Group master invoice would be lost because this account was no longer used with individual invoices.

Now any payments or credits on the group master invoice are transferred to the guest invoice when a group is changed to Individual invoicing so these are no longer lost.

If this subsequently changed back to a group master invoice, these transactions are moved back to the group master account.

Reported by Silver Fern Accommodation & Spa.

Released 11 October 2021